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aggressive or abusive customers SIRXPDK001 Advise on products and services SITXFSA006 Participate in safe food handling practices * We can develop additional elective units that are not listed on request (Please contact us for further information)
MEM13002 Undertake work health and safety activities in the workplace If you require RPL Kits with comprehensive benchmarking
procedures and programs Elective units BSBHRM529 Coordinate separation and termination processes Group A BSBWHS521 Ensure a safe workplace for a work area Group A BSBCMM511 Communicate with influence Group B BSBCRT511 Develop critical thinking in others Group B BSBPEF501 Manage personal and professional development Group B If you require RPL Kits with comprehensive benchmarking
Classroom Activities
Vocational Placement Kit-ICTICT608 Interact with clients on a business level LGA aggressive or abusive customers SIRXPDK001A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.
