ERF Checklist-MEM16014 Report technical information Self-Study Guide Core units BSBINS404 Search library

Core units BSBINS404 Search library and information databases BSBINS406 Assist customers to access information BSBINS407 Consolidate and maintain library industry knowledge BSBOPS404 Implement customer service strategies BSBWHS311 Assist with maintaining workplace safety Electives BSBINS305 Participate in cataloguing activities BSBINS401 Analyse and present research information BSBINS402 Coordinate workplace information systems BSBINS408 Provide information from and about records BSBCRT411 Apply critical thinking to work practices BSBLDR411 Demonstrate leadership in the workplace BSBINS409 Maintain and monitor digital information and records BSBPEF402 Develop personal work priorities BSBPMG430 Undertake project work * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSCUS403 Deliver a professional service to customers FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC412 Apply and maintain knowledge of financial products and services FNSINC513 Identify and apply complex ethical decision making to workplace situations FNSRSK411 Apply risk management strategies to own work Elective units BSBOPS404 Implement customer service strategies FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD513 Promote client understanding of the role and effective use of consumer credit FNSBNK411 Coordinate small business customer portfolios FNSBNK412 Align banking products with the needs of small business customers FNSBNK414 Promote mobile banking services * We can develop additional elective units that are not listed on request (Please contact us for further information)

facilitate and review all aspects of case management CHCDIS009 Facilitate ongoing skills development using a person-centred approach HLTENN040 Administer and monitor medicines and intravenous therapy HLTENN048 Apply nursing practice in the emergency care setting HLTENN064 Apply nursing practice in the rural and remote setting CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues HLTENN047 Apply nursing practice in the primary health care setting * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures and programs BSBWRT411 Write complex documents BSBXCM401 Apply communication strategies in the workplace Elective units BSBPEF402 Develop personal work priorities Group A BSBPEF502 Develop and use emotional intelligence Group A BSBCMM411 Make presentations Group B BSBCMM412 Lead difficult conversations Group B BSBHRM413 Support the learning and development of teams and individuals Group B BSBLDR411 Demonstrate leadership in the workplace Group B If you require RPL Kits with comprehensive benchmarking

ERF Checklist-MEM16014 Report technical information Self-Study Guide Core units BSBINS404 Search libraryPlease contact us for more information!