Learner Resources-SIRXCEG002 Assist with customer difficulties Diploma Units of competency BSBHRM405 Support

Units of competency BSBHRM405 Support the recruitment

procedures and programs BSBWRT411 Write complex documents BSBXCM401 Apply communication strategies in the workplace Elective units BSBPEF402 Develop personal work priorities Group A BSBPEF502 Develop and use emotional intelligence Group A BSBCMM411 Make presentations Group B BSBCMM412 Lead difficult conversations Group B BSBHRM413 Support the learning and development of teams and individuals Group B BSBLDR411 Demonstrate leadership in the workplace Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURETU007 Overhaul air conditioning and HVAC system compressors * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and test network security Group D ICTPRG430 Apply introductory object-oriented language skills Group D ICTPRG434 Automate processes BSBWOR404 Develop work priorities ICTWEB430 Produce server-side script for dynamic web pages * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-SIRXCEG002 Assist with customer difficulties Diploma Units of competency BSBHRM405 SupportOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all