Training and Assessment Strategy-FNS51915 Diploma of Personal Injury and Disability Insurance Management DEF Core units BSBHRM403 Support performance-management

Core units BSBHRM403 Support performance-management processes BSBHRM404 Review human resources functions BSBHRM405 Support the recruitment

and strengthen these foundational skills in line with the Australian Core Skills Framework (ACSF)

Core units MEM13014A Apply principles of occupational health and safety in the work environment MEM14004A Plan to undertake a routine task MEM15002A Apply quality systems MEM15024A Apply quality procedures MEM16007A Work with others in a manufacturing

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-FNS51915 Diploma of Personal Injury and Disability Insurance Management DEF Core units BSBHRM403 Support performance-managementYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.