Learning and Assessment Kit-FNSORG602 Develop and manage financial systems Learner Resources (Skill Set) aggressive or abusive customers SIRXECM002

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CPCCVE1011 Undertake a basic construction project CUAACD201 Develop drawing skills to communicate ideas CUAWHS312 Apply work health and safety practices CUADES201 Follow a design process CUASMT413 Develop and implement production work plans CUAACD314 Make scale models BSBCMM411 Make presentations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Our assessment resources can be used for an unlimited number of students within your RTO

Core units FNSINC503 Identify situations requiring complex ethical decision making FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FNSFMK416 Conduct work within financial markets compliance framework FNSFMK521 Analyse financial markets and information FNSFMK522 Apply financial product knowledge in the context of the deal transaction cycle FNSFMK524 Conduct work within financial markets organisational risk management framework Elective units FNSASICS503 Provide advice in foreign exchange FNSFMK411 Perform reconciliations FNSFMK502 Analyse financial market products for client FNSFMK503 Advise clients on financial risk FNSFMK517 Analyse risk mitigation in the operation process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-FNSORG602 Develop and manage financial systems Learner Resources (Skill Set) aggressive or abusive customers SIRXECM002Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to