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Format: multiple_formats UPC:092388051293 Condition:Used
otherwise clean
Good edition:0 number_of_pages:165 ISBN-10:0893010359
Many library marks
The Big Book of Customer Service Training Games (Management & Leadership) [Paper Dr. Seuss Format: multiple_formats UPC:092388051293 Condition:UsedNo names, no writing on flip through. Additional Details Product description: Here are over two dozen ready to use innovative activities that help trainers and managers teach the basics of providing great customer service. Each fun, engaging training game takes just 15 30 minutes to implement. With step by step instructions for facilitators and reproducible participant handouts, these activities provide concrete techniques for: maintaining a positive
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