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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises
Elective units MSS407003 Analyse process changes MSS407008 Capture learning from daily activities in an organisation MSS407010 Improve visual management in the workplace MSS407011 Manage benchmarking studies * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units AVIE0006 Maintain aircraft radio communications AVIF0027 Implement aviation fatigue risk management processes AVIF0029 Implement threat and error management strategies AVIF0033 Manage aircraft passengers and cargo AVILIC0004 Licence to operate a commercial helicopter AVIO0017 Manage disruptive behaviour and unlawful interference with aviation AVIY0034 Operate in controlled airspace AVIY0035 Operate in Class G airspace AVIY0036 Operate at non-towered aerodromes AVIY0037 Operate at a controlled aerodrome AVIY0084 Conduct helicopter pre-solo exercises AVIY0085 Control helicopter during advanced manoeuvres AVIY0086 Manage abnormal situations and emergencies - helicopter AVIY0088 Operate helicopter on solo navigation flights AVIY0089 Operate helicopter solo in the circuit area Electives AVIF0023 Apply aircraft safety procedures If you require RPL Kits with comprehensive benchmarking
Units of competency ICPPRN4960 Set up and produce complex digital print ICPPRN3840 Set up and produce basic digital print ICPPRN3920 Set up and produce specialised digital print If you require RPL Kits with comprehensive benchmarking
ERF Checklist-CHCCCS043 Support positive mealtime experiences New Product aggressive or abusive customers SIRXCEG009Please contact us for more information!
